Return Policy

Please choose carefully as we do not refund if you change your mind.

We are happy to exchange your goods, provided the following conditions are met.

No claim relating to the Goods and Services will be considered unless Goods are returned within fourteen (14) days of the date of delivery.

Non-faulty product will not be accepted for return by the Seller without prior approval of the Seller. All goods must be in their original packaging and in a saleable condition, and may be subject to a minimum 10% restocking fee.

Return Freight for non-faulty products will be at the cost of the customer.

Products in the Seller’s price list, which are non-stock kept units (i.e. custom-made goods), will not be accepted for return and no credit will be approved. This also includes products manufactured or imported to the Customer’s specifications and non-standard sizes and/or finishes.

Any freight charges on the original invoice will not be credited.

Where Goods signed for by the Customer, or where the Goods are directly delivered by the Seller to a third party on the Customer’s behalf and signed for by the third party as received in an undamaged condition those Goods cannot later be returned to the Seller as being received in a damaged condition.

Faulty goods will be subject to the normal return procedures for the specific brand being returned and we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Office Spot does not provide any warranty that the Goods and Services are used for any purpose other than the designed purpose for which they are required by the Customer and shall not be Liable if they are not.